Terms & Conditions (T&C)

Welcome to ITS Creative Sdn. Bhd. (“ITS Creative,” “we,” “our,” or “us”). By visiting our website (https://itscreative.biz/), purchasing, or using our products and services, you agree to comply with the following Terms & Conditions.

1. Acceptance of Terms

By using our website and services, you agree to be bound by these Terms. ITS Creative reserves the right to update or modify these Terms without prior notice. Continued use indicates acceptance of any changes.

2. Intellectual Property Rights

All content on our site—including software, visuals, designs, code, and trademarks—belongs to ITS Creative or its licensors. You may not reproduce, copy, or distribute any materials without written permission.

3. User Submissions & Conduct

You are responsible for any feedback, comments, or content you submit. Submissions must not infringe third-party rights, contain offensive or unlawful content, or misrepresent information. ITS Creative may remove content that violates these rules.

4. Product Information & Accuracy

We strive to maintain accuracy of product and service descriptions but do not warrant that all information is error-free. Features may differ depending on systems or devices.

5. Services & Payments

Some services may require one-time or recurring payments. By ordering, you confirm that your payment method is valid and authorized. ITS Creative is not responsible for delays or service interruptions caused by failed transactions.

6. AI-Generated Content Disclaimer

Our AI-powered tools (including but not limited to automated copywriting, marketing content, and user-generated content review systems) generate text, images, or recommendations.

• Clients are solely responsible for reviewing and approving any AI-generated content before use.

• ITS Creative disclaims liability for inaccuracies, errors, copyright disputes, or misuse of generated content.

• Intellectual property rights of AI-generated content belong to the client, subject to applicable laws.

7. E-Commerce & Third-Party Transactions

For solutions such as e-commerce apps, marketplaces, or membership platforms:

• ITS Creative provides the software platform only.

• We are not a party to any transaction between merchants and customers.

• Any disputes, refunds, or product/service quality issues are strictly between the seller and buyer.

• ITS Creative shall not be held liable for fraud, misrepresentation, or damages arising from such transactions.

8. Limitation of Liability

ITS Creative is not responsible for damages resulting from the use—or inability to use—our website, software, or services. This includes but is not limited to business losses, data corruption, or indirect damages.

9. Third-Party Links

Our site may contain external links. These are provided for convenience, but we are not responsible for their policies, practices, or content.

10. Termination of Use

ITS Creative reserves the right to suspend or terminate your access without notice if you breach these Terms. You may discontinue use at any time by ceasing access.

11. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes will be handled under Malaysian jurisdiction.

12. Contact Us

For inquiries about these Terms & Conditions, please reach us at:
📧 admin@myits.co